Full-time

Contact Center Manager - Premium

Posted by Etihad Airways • Cairo, Cairo Governorate, Egypt

📍 Cairo, Cairo Governorate 🕒 March 01, 2026

About the Role

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Synopsis

The Contact Center Performance Manager for the Dedicated Premium Team will oversee a specialized team focused on providing exceptional service to our highest-value guests. This role ensures that both in-house and outsourced team members deliver outstanding service, maintain high levels of guest satisfaction, and uphold our brand standards.

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