About the Role
SUMMARY
Provide ongoing support to our global clients who have implemented integration between their HR system of record and one of our payroll platforms (such as GlobalView or Celergo). In this role, you will manage a significant portion of the client relationship: everything related to integration services, the overall functionality of the connectivity solution, integration tools, and processes. This position is for individuals who enjoy building client relationships using their technical expertise and providing high-quality support.
Technical Duties
+ Provide post-implementation system configurations and testing.
+ Deliver a design and mapping for global integration tickets.
+ Regression testing of new features.
+ Review and validate technical documentation.
+ Analyze and resolve technical issues related to the integration.
Client-Facing Responsibilities
+ Ensure new integration clients are onboarded and stabilized according t...
Provide ongoing support to our global clients who have implemented integration between their HR system of record and one of our payroll platforms (such as GlobalView or Celergo). In this role, you will manage a significant portion of the client relationship: everything related to integration services, the overall functionality of the connectivity solution, integration tools, and processes. This position is for individuals who enjoy building client relationships using their technical expertise and providing high-quality support.
Technical Duties
+ Provide post-implementation system configurations and testing.
+ Deliver a design and mapping for global integration tickets.
+ Regression testing of new features.
+ Review and validate technical documentation.
+ Analyze and resolve technical issues related to the integration.
Client-Facing Responsibilities
+ Ensure new integration clients are onboarded and stabilized according t...
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