Full-Time

Consultant Operations Broking at Zamara Kenya

Posted by Confidential • Kenya, Kenya, Kenya

📍 Kenya, Kenya 🕒 March 01, 2026

About the Role

Job Description

Zamara is a financial services firm that primarily offers Actuarial Services, Pensions Administration and Consulting and Insurance Brokerage Services. Zamara has been in the Kenyan Market for over 23 years, initially operating as Hymans Robertson and more recently as Alexander Forbes. Working at Zamara offers our people the opportunity to work for a Truly Pan-African Financial Services firm.


Consultant Operations Broking

KEY ROLES AND RESPONSIBILITIES


People Management

  • Following up with team members on set process flows and making sure that set TAT’s are adhered to.

  • Quality check and control on all allocated existing clients and new business for team members

  • Following up with insurer on issues & escalations from the team and resolving where necessary. Unresolved issues to be escalated to the Senior Risk Consultant.
  • Financial Reporting & budgeting...

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