Job Description
Job Title: Configuration Manager
Location: Mechanicsville, VA 23116
Duration: 05 months
Role Summary
Serve as the Configuration Manager within the IT Service Management (ITSM) organization Establish, govern, and continuously improve the Configuration Management process Ensure Configuration Management practices align with ITIL standards Maintain the accuracy, integrity, and traceability of Configuration Items (CIs) Support effective Incident, Change, Problem, Asset, and FinOps Management Own and manage the Configuration Management Database (CMDB) Collaborate across functional and technical teams to ensure reliable service delivery Drive continuous improvement of Configuration Management maturity and CMDB health Integrate and manage Azure resources within a third-party CMDB (Ivanti Neurons for ITSM) Key Respon...