Complaints Handler

Complaints Handler - Banking & Financial Services (Remote)

We are currently recruiting on behalf of a leading client for multiple Complaints Handler roles within a Banking & Financial Services environment.

Our client is recognised for delivering outstanding customer experience and is looking to strengthen their Financial Services complaints team due to continued growth.

Start Dates: Various throughout 2026
Salary: From £30,000 per annum
Location: Work From Home
Training: 2 weeks training + 2 weeks Grad Bay
Contract: Permanent, Full Time (40 hours) - fully flexible requiredJob Profile Summary

We are looking for a highly motivated individual who consistently delivers on customer promises and demonstrates strong knowledge of products, policies, and procedures across Financial Services workstreams.

This Complaints Handler role involves working across medium complexity and regulated cases, ensuring all decisions are clearly communicated...