Complaints Escalation Specialist
Posted by A2Dominion Group • ealing, england, United-Kingdom
About the Role
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Contract Opportunity: Complaints Escalation Specialist
Location: Hybrid – Remote + Ealing (Thursdays)
Start: ASAP
Duration: 6 weeks
Rate: Competitive
At A2Dominion , we understand that how we respond to complaints reflects who we are. We’re looking for experienced professionals who can bring sound judgement, strong communication, and a calm, confident approach to resolving complex Stage 2 complaints.
This is a role with real autonomy — ideal for someone who’s comfortable navigating complexity, influencing across teams, and making decisions that balance fairness, accountability, and customer care.
What You’ll Be Doing
- Managing Stage 2 complaints from first contact through to ...
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