Community & property manager

Outsite is seeking a proactive and service-driven Community & Property Manager to oversee our Todos Santos location and deliver an exceptional experience for our global community of guests. This role combines hands-on property management with community engagement, ensuring that both the physical space and the member experience meet Outsite's standards. It is ideal for someone who is highly organized, thrives in a dynamic environment, and takes ownership of both operations and guest satisfaction. Locations Outsite Todos Santos - 10 Rooms Key Responsibilities Guest Experience Deliver a high level of service to ensure a seamless and enjoyable guest experience. Welcome and communicate with guests, both in person and through messaging platforms. Serve as a point of contact for guest questions and concerns before and during their stay. Ensure guests follow house rules and policies. Monitor guest feedback and maintain strong satisfaction metrics, including Net Promoter Score. Property Managem...