Community Manager

The Role

We are seeking a passionate and empathetic Community Manager to become the heart of our growing online community for Malaysia. This is a vital role for someone who is dedicated to building a safe, supportive, and thriving digital space where they can connect, share, and learn.

You will be the guardian and champion of our primary Facebook Group, responsible for fostering engagement and ensuring a positive member experience. While your main focus will be on the community hub, you will also provide essential support to the wider social media team, contributing to content, reporting, and administration across all social channels.

Key Responsibilities

• Own the day-to-day moderation and health of the Facebook Group.
• Diligently review and approve new membership requests, capturing and analyzing key data from entry questions to understand our audience better.
• Actively engage with member posts and comments daily to spar...