Community Manager

We’re a social-first brand looking for a Community Manager to help nurture, protect, and grow our online community across platforms 7 days a week . This role sits at the front line of social engagement—responding to customers and fans in real time, maintaining a consistent and authentic brand voice, and partnering closely with Customer Experience to ensure every community member feels seen, heard, and supported .

If you’re highly organized, empathetic, and love building relationships through social (with a strong sense of humor), this role is for you.

Key Responsibilities

• Own day-to-day community management across social platforms including Instagram, TikTok, Facebook , and other channels as needed.
• Respond to comments, DMs, tags, and mentions in a timely, friendly, and on-brand manner.
• Maintain strong response-time performance while working within an internal SLA (response time st...