Full time

Commercial Services ( Image) || Voice process ||

Posted by 2coms • Bengaluru, Karnataka, India

📍 Bengaluru, Karnataka 🕒 February 20, 2026

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About the Role

A Professional Services Analyst in Commercial Services/BPaaS for Print & Mail likely analyzes operations, re-engineers processes, designs metrics, and supports issue resolution for high-volume mail production, bridging client needs with technical delivery by focusing on efficiency, quality, and production KPIs within large-scale printing/inserting environment, acting as a business partner to resolve issues and improve workflows. 
Core Responsibilities
Business Analysis: Conduct research and analysis on Print & Mail operations, identifying inefficiencies and areas for improvement.
Process Improvement: Design, document, and re-engineer business processes for high-volume printing and inserting to enhance productivity and client satisfaction.
Metrics & Reporting: Develop and publish key business metrics (KPIs) to monitor performance, production quality, and adherence to client SLAs.
Issue Resolu...
                

Job Details

Location Bengaluru, Karnataka

Job Type Full time

Category Information and Record Clerks

Posted February 20, 2026

Deadline April 01, 2026

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