Full-time
Commercial Services ( Image) || Voice process ||
Posted by 2coms • Bengaluru, Karnataka, India
About the Role
Job Description
A Professional Services Analyst in Commercial Services/BPaaS for Print & Mail likely analyzes operations, re-engineers processes, designs metrics, and supports issue resolution for high-volume mail production, bridging client needs with technical delivery by focusing on efficiency, quality, and production KPIs within large-scale printing/inserting environment, acting as a business partner to resolve issues and improve workflows.
Core Responsibilities
- Business Analysis: Conduct research and analysis on Print & Mail operations, identifying inefficiencies and areas for improvement.
- Process Improvement: Design, document, and re-engineer business processes for high-volume printing and inserting to enhance productivity and client satisfaction.
- Metrics & Reporting: De...
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