Collision Repair Appraiser

CSN Champlain Auto Body is seeking a skilled and experienced Collision Repair Appraiser to join our team. The successful candidate will play a key role in providing accurate repair plans and estimates, ensuring customer satisfaction, and contributing to the overall success of our business.

Responsibilities

• Job Knowledge and Expertise:
  • Thorough understanding of collision repair processes
  • Proficiency in estimating software (e.g., Mitchell, Audatex)
  • Knowledge of parts sourcing and ordering procedures
  • Ability to accurately read and interpret damage reports
  • Familiarity with insurance company protocols and guidelines
• Customer Service and Communication:
  • Clearly communicate repair details and plans to customers
  • Demonstrate professionalism and empathy when interacting with customers
  • Effectively manage customer expectations
  • Respond promptly to customer i...