Collections analyst

Roles and Responsibilities
Own portfolio analytics end-to-end: vintage analysis, roll-rate/flow-rate tracking, liquidation curves, recovery/cure performance, and channel-wise contribution analysis to identify levers and risks.
Design and optimize collections strategy across buckets and channels: segmentation, contact policy, allocation logic, and agency distribution; build an omni-channel allocation approach (who to contact, when, and via which channel).
Run champion–challenger experiments and controlled tests (scripts, channel mix, contact windows, offer structures, agency allocations) and track impact over time to evolve the “best” strategy.
Define and track collections KPIs across operations and agencies (e.g., right-party contact, PTP and kept PTP, cure/roll-back, recovery, productivity, cost-to-collect) and translate insights into actions with call/field/digital teams.
Develop and maintain predictive models in Python (e.g., propensity-to-pay, cure probability, conta...