About the Role
**Club Floor Manager**
Are you a refined hospitality professional with a passion for luxury service and personalized guest experiences? We are looking for a **Club Floor Manager** who will lead Club Floor and Club Lounge operations, ensuring the highest standards of service, exclusivity, and guest satisfaction.
**A little taste of your day-to-day:**
Every day is different, but you’ll mostly be:
+ Managing end-to-end operations of the Club Floor and Club Lounge.
+ Delivering a personalized, luxury experience to Club Floor guests at every touchpoint.
+ Leading, coaching, and developing the Club Floor team to consistently exceed guest expectations.
+ Ensuring seamless check-in, check-out, and concierge-style services for Club guests.
+ Overseeing Club Lounge services including breakfast, afternoon refreshments, and evening cocktails.
+ Handling VIP arrivals, special requests, guest preferences, and service recovery with discretion and professionali...
Are you a refined hospitality professional with a passion for luxury service and personalized guest experiences? We are looking for a **Club Floor Manager** who will lead Club Floor and Club Lounge operations, ensuring the highest standards of service, exclusivity, and guest satisfaction.
**A little taste of your day-to-day:**
Every day is different, but you’ll mostly be:
+ Managing end-to-end operations of the Club Floor and Club Lounge.
+ Delivering a personalized, luxury experience to Club Floor guests at every touchpoint.
+ Leading, coaching, and developing the Club Floor team to consistently exceed guest expectations.
+ Ensuring seamless check-in, check-out, and concierge-style services for Club guests.
+ Overseeing Club Lounge services including breakfast, afternoon refreshments, and evening cocktails.
+ Handling VIP arrivals, special requests, guest preferences, and service recovery with discretion and professionali...
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