Full-time

Cloud Support Engineer (Contract - Infrastructure/KR)

Posted by Epam • Tokyo, Tokyo, Japan

📍 Tokyo, Tokyo 🕒 March 01, 2026

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About the Role

 
  Description 
  EPAM Systems provides 24/7 support services for users of a major Cloud platform. The Support team is distributed across multiple locations. We are hiring Application Support Engineers to extend our multi language team, based in Minato-ku, Tokyo, Japan.
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  Responsibilities 
 Provide support to customers using Cloud Platform products, solutions and APIs including Google Compute Engine and related services
 Provide technical assistance and support as part of a global 24x5-support organization
 Work closely with engineers and product managers to improve the product and make our customers successful
 Incident Management, Problem Management and Change Management: change requests and incident ticket handling for the remaining Infrastructure Teams
 Provide technical and developer support to customers using Cloud Platform products, solutions and APIs
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Job Details

Location Tokyo, Tokyo
Job Type Full-time
Category Other-General
Posted March 01, 2026
Deadline April 10, 2026

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