About the Role
Elevate customer cloud implementations as a Technical Account Management Manager. Ensure that your team delivers exceptional technical advisory for cloud solutions focused on platform stability and operational excellence.
In this critical role, you'll oversee a team dedicated to supporting clients in their cloud journey. You'll lead technical governance efforts, address escalations, and forge partnerships across product, sales, and engineering. Your leadership will enhance team capabilities and prioritize client needs effectively.
Key Responsibilities:
• Mentor and lead a team of technical advisors
• Implement technical governance frameworks
• Address escalations and partner with engineering teams
• Ensure quality delivery of technical workshops
• Channel customer feedback into product development
Requirements:
• Bachelor's degree in Computer Science or related field
• 10+ years in customer-facing cloud en...
In this critical role, you'll oversee a team dedicated to supporting clients in their cloud journey. You'll lead technical governance efforts, address escalations, and forge partnerships across product, sales, and engineering. Your leadership will enhance team capabilities and prioritize client needs effectively.
Key Responsibilities:
• Mentor and lead a team of technical advisors
• Implement technical governance frameworks
• Address escalations and partner with engineering teams
• Ensure quality delivery of technical workshops
• Channel customer feedback into product development
Requirements:
• Bachelor's degree in Computer Science or related field
• 10+ years in customer-facing cloud en...
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