Cloud Solutions Support Engineer (Nutanix)

Listed below are the details of the job to help you better understand our requirements :

Job Description

JD for Cloud Admin - Nutanix

Location: Guwahati

NP: 0 to 30 days only can apply

Education Any graduate but preferably B.E./B.Tech/MCA in Computer Science

Experience Must have 3-7 years of experience in technical support, preferably in IT infrastructure, storage, virtualization, or cloud technologies

Role Summary :

The L2 Support Engineer for Nutanix is responsible for providing advanced technical support for customers experiencing technical issues related to Nutanix solutions. This position works closely with L1 (first-line support) and L3 (third-line support) teams to ensure customer satisfaction through troubleshooting, issue resolution, and escalations.

Mandatory Skills/Knowledge :

• Strong understanding of Nutanix produc...