About the Role
Job Role: Cloud Operations Engineer (Cloud File Transfer)
Responsibilities
Lead cloud platform operations for Cloud File Transfer (CFT) with focus on monitoring, performance optimisation, reliability, release management, and continuous improvement within AWS environments.
Own L2 incident management, troubleshooting, and escalation handling for high throughput file transfer workflows across multiple agencies, working closely with engineering, security, and agency stakeholders to resolve incidents within defined SLAs.
Manage, design, and continuously optimise AWS cloud infrastructure to ensure scalability, security, cost-efficiency, and high availability of the CFT platform.
Establish, refine, and enforce operational processes including runbooks, dashboards, daily health checks, incident communication practices, and operational reporting with actionable insights.
Drive change, release, and maintenance management by performing impact analysis, risk assessment, mitigation...
Responsibilities
Lead cloud platform operations for Cloud File Transfer (CFT) with focus on monitoring, performance optimisation, reliability, release management, and continuous improvement within AWS environments.
Own L2 incident management, troubleshooting, and escalation handling for high throughput file transfer workflows across multiple agencies, working closely with engineering, security, and agency stakeholders to resolve incidents within defined SLAs.
Manage, design, and continuously optimise AWS cloud infrastructure to ensure scalability, security, cost-efficiency, and high availability of the CFT platform.
Establish, refine, and enforce operational processes including runbooks, dashboards, daily health checks, incident communication practices, and operational reporting with actionable insights.
Drive change, release, and maintenance management by performing impact analysis, risk assessment, mitigation...
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