Cloud Operations & Maintenance Engineer
(m/f/d)
Arbeitnehmerüberlassung Raunheim Start date: asap Reference number: 881579/1
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Responsibilities
Deliver customer onboarding and training support, ensuring successful adoption of systems and platforms / Execute operational tasks on cloud-hosted user platforms based on customer requests, ensuring reliability and availabilityContinuously perform system monitoring to ensure uninterrupted service availability / Perform independently incident management and troubleshooting, ensuring timely resolution and minimal service disruptionSupport problem management and bug fix activities, contributing to sustainable solutions and prevention of recurrence / Support quality enhancement initiatives to improve system performance and customer satisfactionCoordinate with development teams and L3 support, ensuring efficient esc...