Cloud Operations Engineer, AWS

We’re hiring a Cloud Operations Engineer to ensure the stability, security, and efficiency of our AWS infrastructure and platform services. This role is hands-on and focused on operational excellence, troubleshooting, and continuous improvement. The engineer will work across a broad cloud environment, supporting patching, upgrades, release execution, alert triage, automation, and security remediation.

Responsibilities

• Perform system patching, upgrades, and maintenance across AWS services (e.g., EC2, RDS, S3, CloudFront, ALBs/NLBs).
• Support release cycles with proper change control, rollback readiness, and post-deployment validation.
• Triage and resolve infrastructure alerts (Datadog), contributing to noise reduction and improved observability.
• Participate in a follow-the-sun on-call rotation and incident response.
• Maintain runbooks, ticket hygiene, and operational documentation for repeatable processes.