About the Role
Overview
- Job Type: Full-Time (REMOTE JOB)
- Working Hours: EMEA Regional Time Frame
- Package: 1500 USD
- Role Type: Technical Lead / SME
- Experience: 7–12 Years
- Domain : Cloud Infrastructure & Operations
Job Summary
We are looking for an experienced Alibaba Cloud L3 Engineer with strong expertise in cloud architecture, implementation, migration, and advanced troubleshooting. The candidate will act as a technical SME, handle complex incidents, lead cloud implementations, and support business-critical workloads.
Operations & Support (Level 3)
- Handle L3-level escalations , root cause analysis, and permanent fixes.
- Perform performance tuning, capacity planning, and cost optimization.
- Ensure SLA compliance and proactive issue resolution.
- Provide guidance to Level 1/Level 2 teams and rev...
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