CLINICAL SUPPORT SPECIALIST
Posted by Outsource Accelerator • Pasig, Metro Manila, Philippines
About the Role
Overview
We are seeking a detail-oriented, customer-focused Clinical Support Specialist to join our team. This role supports long-term care organizations using an electronic medical record (EMR) and billing software platform. The ideal candidate has a clinical or healthcare background, strong communication skills, and experience working with software systems in a customer-facing environment.
About the Client
The client is an established healthcare technology provider specializing in software solutions for long-term care organizations. Their platform supports clinical documentation, billing, and operational workflows, with a strong emphasis on compliance, efficiency, and customer support within regulated healthcare environments.
Key Responsibilities
Customer Support & Issue Resolution
Provide customer support via phone, email, and ticketing systems
Respond to ...
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