Clinical Performance Lead

Overview We are looking for a Clinical Leader to join the Spark Design Team and assist in the rapid growth of the Digital Orthodontic business unit of Envista. In this role, you will be responsible for helping Spark be of greater service to our Customer, the Orthodontist Office. By monitoring Spark's daily Key Performing Indicators (KPI) you will be able to determine if we are winning or loosing at all times. From which, you will Guide the Spark Design Team on the unique needs of the Customer looking for solutions. In addition, you will Coach the Customer on Spark's products and systems such that they take full advantage of Spark's value proposition while enjoying a world-class experience.Responsibilities Responsible for following Envista's Circle of Values (Customer Centric, Innovation, Leadership, Respect, and Continuous Improvement)Responsible to maintain contact with Doctors to improve customer satisfaction, address complaints, provide feedback, identify root cause and correctiv...