Client/customer On Boarding Specialist Salonscale Technology Lethbridge (Canada)

Company Description

SalonScale Technology is a creative company that aims to revolutionize the beauty industry. By offering energetic solutions, we empower salon owners to take control of their color costs and enhance profitability. Our forward-thinking approach is centered around innovation, customer success, and providing tools to maximize business efficiency. We are a growing team that values collaboration, creativity, and customer-centric strategies.

Role Description

This is a full‑time remote role for a Client/Customer On‑boarding Specialist. The role involves guiding clients through the on‑boarding journey, ensuring smooth account setup, and delivering a seamless first experience with our products. Day‑to‑day tasks include assisting with troubleshooting, providing training and support resources, and fostering client relationships to ensure customer satisfaction. The Specialist will act as a primary point of contact during the on‑boarding process, he...