About the Role
· Carry out on-site installation, configuration, and testing of XDR, SIEM, DLP, SOAR components as per deployment plans.
· Perform initial troubleshooting of deployment and integration issues; resolve wherever possible or escalate to L2/L3 teams.
· Coordinate with the client’s IT, network, and security teams for necessary access, log configurations, and policy enablement.
· Ensure proper ingestion of logs, agent installations, network traffic configurations, and data flow for solution effectiveness.
· Maintain detailed deployment and issue logs, prepare installation reports, and update project status to the project manager.
· Conduct basic training for client IT/security staff on solution operation and bas...
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