Full-time

Client Support Engineer I

Posted by FactSet • Manila, Metro Manila, Philippines

📍 Manila, Metro Manila 🕒 March 01, 2026

About the Role

Responsibilities

:
  • Design, generate, and deliver customized trade report files based on client specifications and evolving regulatory requirements.
  • Configure and test compliance rules within FactSet’s OMS to align with clients' investment mandates and operational workflows.
  • Collaborate with clients and internal stakeholders to gather requirements and implement scalable reporting and compliance solutions.
  • Partner with global implementation teams to support system deployments, feature enhancements, and workflow optimizations.
  • Participate in new client onboarding by managing the technical setup of trade reporting formats and compliance rule sets.
  • Monitor regulatory changes and industry standards to ensure alignment of compliance configurations and reporting outputs.
  • Maintain comprehensive documentation for client configurations, internal processes, and technical procedures to support auditability and knowledge transfer.
  • Q...

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