Client Success Team Lead

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

TTEC Digital seeks a Client Success Team Lead to join our growing team. This is a hybrid work situation where you will work onsite up to 3 days per week.

We are a fast-growing organization at the forefront of AI-enabled customer experience delivery. We combine consulting, software, and technology services to help our clients accelerate time-to-value and achieve measurable outcomes in revenue growth, cost reduction, and productivity improvement. Our expertise spans contact center, CRM, AI, and analytics, and we’re ready to help our clients unlock new value.

The Working Team Lead – Client Success will play a dual role:

50% Team Leadership: Leading, coaching, and developing a team of Client Success ...