Full-time
Client Success Operations Lead: Driving Client Delivery
Posted by OpsArmy • Mexico, Ciudad de México, Mexico
About the Role
A leading client success firm in Mexico City is seeking a Client Success Operations Manager to ensure seamless alignment between clients and talent. This mid-level role involves client relationship coordination, team coaching, and operational oversight. The ideal candidate has 2-5 years of experience in BPO operations or account management and possesses strong communication and organizational skills. You will support team performance, manage workflows, and ensure client satisfaction effectively.
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