Client Success Manager

Description

About the role: 

The Client Success team focuses on client service and retention versus business growth and development. Associates have an assigned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and identify the most effective ways to support clients through their purchased Gartner services. 

What you will do: 

• Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies

• Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment

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