About the Role
About Us: viaPeople is a performance management software company dedicated to helping organizations drive engagement, development, and results through thoughtful and effective technology.
We are seeking a Client Success Representative based in LATAM with strong English communication skills and a proven ability to manage new product implementations.
Role Overview: The Implementation Consultant will own the end-to-end client implementation process for viaPeople’s performance management platform.
This role requires a proactive, consultative, and detail-oriented professional who can guide clients through a seamless onboarding experience, collaborate across internal teams, and ensure long-term client success and retention.
Key Responsibilities: Manage clients through the full implementation cycle of our performance management software with a consultative, proactive approach.
Partner with implementation development, QA, sales, and ma...
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