Full-time
Client Success Management Manager - BPO
Posted by RayaCX • 6th of October City, Egypt, Egypt
About the Role
We are looking for a results-driven Manager – Client Success Management to lead strategic client relationships and drive business growth. This role is critical in ensuring client satisfaction, maximizing account value, and aligning cross-functional teams to deliver outstanding service and measurable results.
Key Responsibilities
- Build and maintain strong, long-term relationships with assigned clients to maximize business value.
- Act as the primary point of contact for key accounts, managing complex client needs and transactions.
- Collaborate closely with internal teams including Sales, Design, Creative, Marketing, Advertising, Logistics, and Operations to ensure seamless service delivery.
- Develop and execute strategic account plans to im...
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