Client Success Coordinator – Education - EdTech

We are seeking an experienced and motivated Client Success Coordinator to join our textbook adoption sales team. In this role, you will work closely with university professors, department heads, and administrators to drive repeat textbook adoptions, encourage new course adoptions, and provide expert guidance on integrating our digital learning tools with Learning Management Systems (LMS). Your focus will be on building lasting relationships with existing clients, ensuring seamless adoptions, and growing revenue through strategic account management.

Key Responsibilities

• Client Relationship Management : Act as the main contact for faculty and academic departments, ensuring satisfaction with adopted textbooks and courseware.
• Renewal & Repeat Business : Drive repeat adoptions and confirm new orders for subsequent academic terms, fostering ongoing client engagement.
• Adoption Strategy : Collaborate with professors...