About the Role
Satellite Office is looking for an experienced and qualified account management coordinator to assist achieving our high growth targets.
WHAT WILL BE YOUR MAIN RESPONSIBILITIES?
KEY ACCOUNT MANAGEMENT
Strengthening rapport with clients and accomplishing client requests in a customer-focused, professional, and courteous manner
Act as an escalation point and a major advocate of the client
Ensure an accurate assessment of client satisfaction at all times using various resources- regular daily contacts, weekly, monthly quarterly business reviews, and bi-annual pulse surveys (via phone or )
Identify, develop, implement, and make recommendations on strategic value-adds (innovation)
Drive inside sales initiatives
ONBOARDING OPERATIONAL SUPPORT
Conduct onboarding for new hires and nurturing long-term client and staff relationships
Establish a clear understanding of the client's tactical strategic plans
Prepare client/sales visit agenda and presentations
Deve...
WHAT WILL BE YOUR MAIN RESPONSIBILITIES?
KEY ACCOUNT MANAGEMENT
Strengthening rapport with clients and accomplishing client requests in a customer-focused, professional, and courteous manner
Act as an escalation point and a major advocate of the client
Ensure an accurate assessment of client satisfaction at all times using various resources- regular daily contacts, weekly, monthly quarterly business reviews, and bi-annual pulse surveys (via phone or )
Identify, develop, implement, and make recommendations on strategic value-adds (innovation)
Drive inside sales initiatives
ONBOARDING OPERATIONAL SUPPORT
Conduct onboarding for new hires and nurturing long-term client and staff relationships
Establish a clear understanding of the client's tactical strategic plans
Prepare client/sales visit agenda and presentations
Deve...
Ready to Apply?
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