Client Services Officer

For this vacancy, we strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

About the role:

We are seeking an enthusiastic and motivated Administration officer to join our Stirling office. Working with a national administration team to support business functions. This is a full time position working Monday – Friday.

Your Duties: 

• Managing Incoming telephone enquiries and passing on messages as required.
• Managing bookings and rescheduling for NDIS services.
• Allocating new referrals to appropriate clinicians based on experience, location and skill set.
• Organising interpreter / AUSLAN services as required.
• Ownership of site presentation, cleanliness and events preparation.
• Completing site audits as required.
• Listening and taking appropriate action from voicemail requests
• Reviewing and forwarding Faxes as required
• Creating and updati...