Client Services Officer

Salary Range: Php 20, ,000

Responsibilities:

Account Management

• Assist in establishing and nurturing relationships with clients, both new and existing.
• Support Relationship Managers in managing meeting schedules with clients and internal team members.
• Apply a consultative approach, understanding client needs and offering appropriate solutions.
• Assist in maintaining communication with clients to address their needs effectively.
• Collaborate with team members to cultivate relationships and generate referrals.
• Serve as a secondary liaison between clients and internal teams.
• Contribute to regular client satisfaction surveys and feedback sessions.

Administrative Support

• Provide administrative assistance to Relationship Managers and Project Managers.
• Assist the Project Managers in organizing and maintaining client files in Google Drive.
• Ensure proper permissions on fi...