Client Services Officer

We exist to create positive change for people and the planet. Join us and make a difference too
Purpose of the Position
To Manage And Maintain Customer Relationships By
Managing client certification and timely booking of audits in accordance with BSI KPI
Timely Response to client inquiries in line with BSI Client Promise
To promote BSI products and services to new and existing customers
To position the BSI value proposition, how BSI products and services can enable organizations to improve by Making Excellence a Habit
To deliver the ethos of Making Excellence a Habit through the provision of responsive and proactive client service, effectively handling and closing inbound contact from internal and external customers.
Key Responsibilities & Accountabilities
Key Account Management:
Manage Key Accounts from planning to certificate issuance
Issue proposals to existing clients as and when required.
Implement the Keep the Client Programme
Operational Fu...