full-time

Client Services Officer

Posted by Next Health • Adelaide, South Australia, Australia

📍 Adelaide, South Australia 🕒 February 21, 2026

About the Role

Job Description

  • Support the Operations Manager SA/NT to ensure the smooth running of the Adelaide office.
  • Manage the telephone switchboard and respond to any incoming calls enquiries to the office, and where necessary forward to the appropriate team member for resolution.
  • Manage all SA/NT incoming email correspondence from the Next Health inbox.
  • Greet, welcome and check in visitors to the office (inclusive of Next Health staff, specialist consultants, patients, other external visitors).
  • Book assessments and appointments in, provide and ensure completion of prescribed paperwork prior to the scheduled consultation; communicate relevant information to ensure the comfort of visitors as necessary.
  • Respond to scheduling requirements and changes as necessary to maximise the booking rate of available consultant appointments:
    • Notify consultants of any last-minute changes to the appointment schedule.
  • Liaise with ot...

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