Client Services Manager - Security Services

What You Would Do

• Understand your clients and lead from the front by being actively involved in all aspects of client relationship management to become their trusted security and safety solutions resource.
• Manage a book of business for strategic accounts, delivering first class service delivery and contract compliance. The ability to spend significant time on site is expected.
• Recommend/implement security solutions, coverage, and risk‑reducing strategies.
• Ensure all contract and legislative requirements are being met.
• New Business start‑ups and transition plan implementation.
• Incident Response and Incident Command.
• KPI implementation and reporting.
• Negotiate increases and renewals with existing client base.
• Ensure all shifts are covered by a trained, qualified security professional.

What You Bring

• Demonstrated success in building and leading teams.
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