Client Services Manager
Posted by Cobden & Carter International • Makati, Metro Manila, Philippines
About the Role
Role: As a Client Services Manager, you will be the primary point of contact for U.S.-based clients, managing their hiring needs while collaborating closely with our internal recruitment team. You will be responsible for building long-term client relationships, overseeing the hiring process, and ensuring service excellence. This role requires strong communication skills, excellent email writing abilities, attention to detail, and comfort handling phone and Zoom calls with U.S. clients. A background in staffing and recruitment is essential, as you will work closely with recruiters to align hiring strategies with client expectations.
Client Relationship Management
- Serve as the main point of contact for U.S.-based clients, ensuring their staffing needs are met.
- Manage client communication via email, phone, and Zoom, providing prompt and professional responses.
- Build and maintain long-term relationships with clients, ensuring high satisfaction...
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