Client Services Manager

Due to exceptional growth Medgate would like to add a Client Services Manager to their team. Headquartered in Toronto, Ontario, Canada, for over 20 years they have developed one of the market's most advanced Occupational Health & Safety software technologies. Their clients are generally large in nature with an emphasis on chemical, utility, pharmaceutical, and manufacturing industries. These clients include Fortune 500 corporations, government agencies, and hospitals located in North America, South America, Europe, and The Middle East.

Based out of the Toronto head office or out of your home office located either in the US or Canada:

Primary Responsibilities will include:

1. Act as the primary liaison between Medgate and their clients. Validate that assigned clients are satisfied with all provided software and services. Take appropriate corrective actions and/or make recommendations to management when they do not.
2. Define and document...