Full-time
Client Services Manager
Posted by Keyman Personnel • Basingstoke, Hampshire, United Kingdom
About the Role
Our client is a leading national provider of mechanical and HVAC services, is seeking an experienced Client Services Manager to oversee a portfolio of mechanical maintenance contracts. This includes managing key clients such as David Lloyd Gyms and Vue Cinemas, with a focus across the commercial, leisure, and light industrial sectors.
This is a critical role that requires strong operational and client-facing skills. You'll lead a team of 12 engineers and ensure the successful delivery of AC and boiler maintenance contracts across the UK.
Key Responsibilities:
* Manage the delivery of HVAC (AC & Boiler) maintenance contracts across commercial and leisure sites.
* Lead and support a team of 12 engineers, ensuring high standards and SLA compliance.
* Build strong client relationships and act as the main point of contact.
* Monitor contract performance, budgets, and profit margins.
* Work closely with internal departments and o...
This is a critical role that requires strong operational and client-facing skills. You'll lead a team of 12 engineers and ensure the successful delivery of AC and boiler maintenance contracts across the UK.
Key Responsibilities:
* Manage the delivery of HVAC (AC & Boiler) maintenance contracts across commercial and leisure sites.
* Lead and support a team of 12 engineers, ensuring high standards and SLA compliance.
* Build strong client relationships and act as the main point of contact.
* Monitor contract performance, budgets, and profit margins.
* Work closely with internal departments and o...
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