Client Services Executive

Be the link between customers and logistics—handle inquiries, track shipments, resolve issues, and deliver excellent service. Start your journey with OBP today!

Job Summary

• HMO on Day 1
• Receive promising perks and rewards
• Experience travel opportunities
• Get recognized for what you do
• Achieve work-life balance
• Improve exponentially with enhanced learning

Responsibilities

Client Specific Tasks:

• Respond to Customer Inquiries: Handle customer inquiries promptly via phone or email. Provide customer accurate information about shipments, delivery status, and any issues.
• Issue Resolution: Proactively address customer concerns related to delays, damages, or other logistics challenges. Collaborate with internal teams to find solutions.
• Order Tracking: Monitor shipments, track progress, update customers on real-time status and send customers weekly or...