About the Role
The Client Service Associate is responsible for providing customer care to Sensitech’s client base. The service-oriented Associate will use their analytical thinking skills to provide a high level of service to our Food, Consumer & Industrial, and Life Science customers. Success in this position will require relationship building with external customers and internal cross-functional teams. This role has the following responsibilities:
**Duties include, but are not limited to:**
+ Account Set Up & Management relating to:
+ Customer Relationship Management & ERP database maintenance.
+ Coordinate with Sales, Finance, and customer to enter appropriate account information. Follow screening process for new accounts.
+ Order Support
+ Prepare quotes based on customer request.
+ Enter Order into ERP system and collaborate with Operations department to source product.
+ Respond to customer enquiries re...
**Duties include, but are not limited to:**
+ Account Set Up & Management relating to:
+ Customer Relationship Management & ERP database maintenance.
+ Coordinate with Sales, Finance, and customer to enter appropriate account information. Follow screening process for new accounts.
+ Order Support
+ Prepare quotes based on customer request.
+ Enter Order into ERP system and collaborate with Operations department to source product.
+ Respond to customer enquiries re...
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