Client Service Representative at CIBC

Join CIBC as a Client Service Representative and enhance client interactions in a busy Banking Center. Use your financial services expertise to assist clients with their banking needs and goals.
In this full-time role located at Toronto-Leslie and Finch, you'll engage with clients to manage accounts, resolve issues, and offer meaningful support. Your problem-solving capabilities will shine as you account for client needs and leverage technology effectively, guiding clients through mobile banking services. Flexibility for occasional evening or weekend shifts is required.
Key Responsibilities:
• Assist clients in managing accounts and navigating financial products
• Engage actively to enhance the customer experience
• Connect clients with specialized CIBC team members as necessary
• Leverage digital tools to introduce clients to mobile banking
• Problem-solve client issues effectively, prioritizing accountability
Requirements:
• Experience in customer service o...