Full-time

Client Service Officer – Arabic Speaking

Posted by Citigroup • Nairobi, Kenya, Kenya

📍 Nairobi, Kenya 🕒 February 24, 2026

About the Role

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

**Team/Role Overview**

The Client Service Officer’s principal responsibility is to provide after-sales customer support to Citibank Clients through various mediums of communication, primarily telephone and e-mail. The strategic objective is to continually realign operational or delivery capabilities with customer expectations. This involves the actual delivery of the product and after-sales support, which constitutes service quality that ensures continued patronage from the client.

Client Service Officers are required to:

+ Have direct day to day interaction...

Ready to Apply?

Submit your application today and take the next step in your career journey with Citigroup.

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