Client Service Executive

This role is to work in our Valley Road, Birkenhead CH41 7ED

Salary: £26,000 full time role. Hybrid with Mondays and Tuesdays in the office (training is full time in the office for the first 3 weeks)

We do a credit, right to work and a DBS on all successful candidates

Our Client Service Executives manage and deliver outstanding customer services to corporate Self-serve & E-commerce clients.

• To work closely with the Client Services Supervisor to deliver business set KPI requirements.
• Meet targeted deadlines for set SLAs set by Head of Client Services
• To understand departmental procedures and daily workload.
• To partake in the Client Services team training and development.
• To have knowledge and understanding of all new process and procedures set by the Head of Client Services.
• To maintain/improve a high quality of service through objective set by the Head of Business Services.
• To maintain ...