Client Relationship Manager - Randstad

Technical Account Manager

Join an amazing ICT Managed Service Provider who's had decades of sustainable growth. Your new company specializes in being the single point of contact for their clients' IT, security, ICT, Communication, Consultancy & Print.

Key Duties:

• Manage the client’s overall journey
• Assist in the management of onboarding and offboarding of clients with provisioning team.
• Understand and assist in the delivery of client’s IT strategy
• Coordinate monthly/quarterly meetings and provide relevant reports
• Maintain client details and build client profile for activity-based hospitality
• Manage client ticket escalations to ensure a timely resolution
• Identify and provide additional sale opportunities within client panel
• Provide additional support and assistance to client base as required

Your skills and experience

• 3 years+ experience selling Managed ICT solutions is preferab...