Full-time

Client Relationship Director

Posted by Freshworks • India, India, India

📍 India, India 🕒 February 27, 2026

About the Role

Job Description

  • Develop and maintain relationships with key accounts, ensuring customer satisfaction and retention.
  • Identify new business opportunities.
  • within the portfolio of accounts managed and generate sales leads to achieve revenue targets.
  • Build and manage a sales pipeline, including forecasting and reporting on sales metrics.
  • Maximize customer lifetime value by identifying and pursuing cross-selling and up-selling opportunities.
  • Work closely with cross-functional teams, including product, marketing, and customer success, to ensure customer needs are met and exceeded.
  • Collaborate with customers to understand their business needs and provide solutions that meet their requirements and and stay up-to-date with industry trends, market developments.


Qualifications

  • Proven track record of establishing themselves as a strategic trusted advisor to clients<...

Ready to Apply?

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