Client Relations & Growth Associate

We're Osome

– an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full‑fledged services in real‑time.

We're experiencing tremendous growth in both clients and team members. We have over 500 people in our global offices . We're looking for more bright minds who'd love to change the world by solving complex problems.

Responsibilities (how We Will Measure Success)

• Ensure timely and successful renewal of client subscriptions and products
• Identify and secure client loyalty, cross‑sell and upsell opportunities to drive net revenue growth
• Proactively identify at‑risk client and ensure their retention
• Work closely with other departments to deliver...