Client Relations Associate

The
Client Relations Associate
is an entry-level role concerned with maintaining excellent customer experience through handling concerns and inquiries of the clients, giving appropriate updates and resolutions as necessary.

Qualifications:

• Bachelor's Degree Graduate, preferably Business or Finance related
• Has excellent oral & written communication skills
• Willing to work on-site (Ortigas, Pasig)
• With excellent problem-solving skills and adaptability
• Open to fresh grads but BPO, real estate, or customer service experience is a definite advantage

Job Description:

• Provides excellent frontline services and maintains professional relationship with the clients, ensuring positive customer/client service provision (face to face/online)
• Handles multiple clients (condo unit/homeowners) for various after-sales concerns, requests, and inquiries, and provides necessary updates and resolutions.